Many Surface devices use Windows RT, which is different to standard desktop operating systems such as Windows XP and Windows 10.
Our cameras use Windows’ built-in UVC drivers and the animation software requires OpenGL. Unfortunately, Windows RT does not include any of these drivers as standard so the kit wouldn’t be compatible. If this changes in a future software update and Microsoft choose to add UVC drivers and OpenGL support for Windows RT, the camera will work out of the box.
If you use a Surface with a desktop version of Windows installed and driver support for OpenGL, it should work with our products. Please contact us if you need any assistance.