Welcome to our Support pages, where you can find help with common setup problems.

Frequently Asked Questions

Most questions are answered in our Frequently Asked Questions (FAQs). For information not covered in the FAQs, you can also view quick Tutorials which cover taking and importing images, editing movies and adding audio. Video tutorials are also available.

Your Online Account

If your problem relates to downloading the software or finding your license key, the best place to check is your online account. The account pages contain a record of all of the HUE software licenses and download links associated with your email address.

Contact

If you can’t find an answer to your question in the FAQs or Tutorials, you can contact our support team. We’ll usually respond within 24 hours, and often much sooner. Please include as much detail as possible with your message so that we can find the problem without delay.