These instructions are for earlier versions of HUE Intuition. We always recommend updating to the latest version of HUE Intuition if possible.

If you have a multiuser license, please check that you have selected the correct license type at the top of the activation screen.

If this doesn’t help, check that you’re putting your details in the correct boxes. License keys are longer codes retrieved from your online account, while activation codes are shorter and start with ‘INT’.