The microphone cuts out when making Skype calls
I have successfully installed the camera. How do I talk with my friends over the Internet?
If you’re using the camera as a plug and play device and don’t have HUE Intuition installed, you can use alternate software or the built-in screenshot feature on your computer to take stills.
Windows
Windows 10 has a built-in application called Camera which includes a snapshot feature with an on-screen button.
One alternative way to take pictures is to use Snipping Tool, a small application installed with Windows 7 and later. That will store the images as graphics so you can edit them if needed.
Mac
We recommend using a dedicated macOS snapshot application such as Photo Booth to take stills, or to use one of Apple’s convenient keyboard shortcuts to capture a picture of the window.
One drawback of Photo Booth is that it automatically flips all images. If this is not ideal, HUE is fully compatible with other snapshot software such as Debut Video Capture and HUE Intuition. iGlasses can also be used to override the flip feature in Photo Booth. Please note that we cannot offer support for iGlasses ourselves, though we can confirm it will work with HUE.
If you need to take a lot of snapshots, a dedicated application such as HUE Intuition will help streamline the process. HUE Intuition has a dedicated Capture button to take instant snapshots, as well as features to take pictures automatically at timed intervals.
Note: HUE cannot take pictures when not plugged into a computer and does not have internal storage memory to save images.