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I am using macOS 10.15 (Catalina) or later and cannot install HUE Animation
December 20, 2019With the release of macOS 10.15 (Catalina), Apple have completely dropped support for all classic 32-bit applications including HUE...
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I am using macOS 10.14 (Mojave) or later and the camera is unavailable
October 9, 2018Please open System Preferences on your Mac and go into the Security & Privacy pane (renamed Privacy & Security...
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I have a PowerPC (non-Intel) Mac, can I use HUE Animation?
July 16, 2015The latest updates to the HUE Animation software are for Intel Macs only. The HUE camera will work on...
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I am running an earlier version of OS X than is listed in the System Requirements
July 16, 2015HUE Animation Studio is only compatible with Mac OS X 10.5 (Leopard) or later. Most earlier versions of Mac...
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Is HUE Animation Studio compatible with the latest version of macOS (formerly Mac OS X)?
July 16, 2015Both the camera and software are fully compatible with Leopard (OS X 10.5), Snow Leopard (OS X 10.6), Lion...
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I am running OS X 10.6.3 and have a blank screen in HUE Animation Studio
July 16, 2015There is a problem with an Apple system file in Mac OS X 10.6.3 on some systems which can...
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An error states that the software is from an unidentified developer
July 16, 2015This can sometimes happen on Macs running Mavericks or Yosemite. This page from Apple gives instructions for safely granting...
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I need help setting up the microphone on my Mac
July 16, 2015HUE Animation Studio defaults to using your system microphone. You can set the camera as your default system microphone...
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I have a problem with WebCam Monitor
July 16, 2015WebCam Monitor is the Mac software which is sometimes installed with the HUE HD Camera. You can use it...
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I bought the Windows version of HUE Animation Studio but I have a Mac
July 16, 2015The software license in the HUE Animation Studio pack will work on either Windows or Mac OS X. You...