The eraser tool in HUE Intuition doesn’t work properly
Which camera models are supported in HUE Intuition?
Please check carefully that the camera isn’t in use in any other applications, then try changing tabs in HUE Intuition and selecting the camera again from the dropdown menu. It is also important to check your antivirus/security software and your computer’s Privacy settings if you’re using Windows 10 or a newer version of macOS.
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FAQs: HUE HD Pro Camera,
FAQs: HUE Intuition