Please try a different USB port. We recommend directly connecting USB cameras to a USB port on your computer, not through a USB hub. If you […]

You will need to install some video chat software. Please find out which network your friends are using such as Skype™ (Windows/Mac), AIM® (Windows only), FaceTime […]

If you’re using the camera as a plug and play device and don’t have HUE Intuition installed, you can use alternate software or the built-in screenshot […]

This problem is usually caused by Skype overcompensating for what it believes to be loud background noise levels. Go into Skype’s Tools menu, then to Options… […]

At this time, we don’t offer any support for using HUE on Android devices such as smartphones, tablets or Android-powered projectors. The reason is that the […]

We have had feedback from many educators who are using HUE as a document camera in their classrooms with great success. Because the camera is ‘plug […]

We have heard from fans using HUE with great success as a visualiser, document camera, vlog camera and even for lunar photography. Let us know how […]

You can connect the camera base to the computer by the USB cable, or simply unplug the webcam from its base and connect it directly to […]