Where do you ship from and will I have to pay import taxes?

Where do you ship from and will I have to pay import taxes?

We ship worldwide and can provide full invoices upon request.

If you’re ordering a physical product such as a HUE camera, it’s important to be aware that our warehouses are located in and despatch from the UK. Some countries charge the recipient import taxes and duties when a parcel arrives from overseas, and these additional charges are the responsibility of the buyer. We are unable to provide estimates for overseas import taxes and duties. Please contact your country’s Customs office for any estimates.

The Harmonised System (HS) tariff code for your HUE hardware will be 8525803000 (10-digit HS code), 8525803010 (10-digit US code used by FedEx) or 85258030 (8-digit EU code). The Country of Origin is China. HUE products do not require a UK export license.

Note: For customers in the European VAT area, taxes on some products may be charged at the local rate for your country according to current EU regulations. This currently includes digital products (such as software). As a non-union marketplace, from 1st July 2021 we will be required to charge local EU sales taxes on other products as well due to EU VAT reforms. All applicable taxes will be clearly displayed during checkout and VAT invoices will be available upon request.

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