July 20, 2015
Most microphone issues are caused by problems with the connection between the camera and computer. If there is a loose USB connection anywhere in the chain, […]
Frequently asked questions about the HUE HD camera.
July 17, 2015
Yes! Any software that is designed to work with a USB camera should work using HUE as its video input source. However, we hope that you’ll […]
July 13, 2015
It is now possible to use HUE cameras with iPads running iPadOS 17 or later, which allows the iPad to connect to external USB cameras and […]
July 8, 2015
We don’t currently provide any software for Chromebooks, but because HUE cameras are plug and play devices they will be recognized automatically as soon as they’re […]
May 1, 2015
The external display and the camera might be using different refresh rates. If you’re using a projector, you may also have an option to switch between […]
April 30, 2015
Please check the product page to view the current system requirements for the HUE HD camera.
April 30, 2015
Check that the camera isn’t being used in any other applications, and that it’s selected in your software’s list of devices. If you have an older […]
April 30, 2015
You can download the driver software from our website if you can’t access the CD. Please note that if you bought your HUE in the last […]
April 30, 2015
Please check that your antivirus software is not blocking access and that you have permission to install software on your computer. You may need to be […]