November 9, 2022
All HUE products include a three year manufacturer’s warranty against faults. If you purchased through a reseller, please contact your place of purchase for any issues […]
Frequently asked questions about the HUE HD camera.
September 27, 2021
Google Meet applies a mirror filter to the camera feed by default. The image you see is mirrored but your call attendees will see the image […]
September 27, 2021
The USB cable that is supplied with our HUE cameras is a standard USB A to Mini B cable and it will fit any standard USB Type-A port […]
September 27, 2021
If your USB cable is lost or damaged, it can easily be replaced by a third party alternative. The USB cord that is supplied with your […]
June 12, 2020
Yes. The HUE HD camera has been screened in accordance with RoHS Directive (2011/65/EU) and its amendment directive 2015/863/EU. It has undergone EMC (Electromagnetic Compatibility) testing […]
March 23, 2020
In normal use, all HUE cameras are designed to capture images in the correct orientation if they are positioned at the bottom of the document (as […]
June 26, 2019
All HUE cameras are solely powered through their USB connection. They do not contain any rechargeable batteries (e.g. Li-ion) and do not require special handling during […]
September 5, 2016
All HUE USB products are fully compatible with USB 3.0 as well as the earlier USB 1.1 and USB 2.0 standards. Please contact us if you […]
January 22, 2016
Coupled with third party software or a web application designed to read QR codes, the HUE Camera can be connected to a computer to live stream […]