I am using HUE for online teaching and my image is inverted

I am using HUE for online teaching and my image is inverted

In normal use, all HUE cameras are designed to capture images in the correct orientation if they are positioned at the bottom of the document (as shown in this picture):

The HUE camera does not flip or mirror the video itself; what you see on-screen should normally be exactly as shown in the picture. Some versions of Skype and Google Meet (Hangouts) flip the local preview image but your callers will still see the video the correct way round. This is part of those applications’ design and not something we can override. In some cases, the ‘mirror effect’ can be disabled in settings.

Some offline applications (such as Photo Booth) always display the image mirrored and have no option to change this. We recommend avoiding these applications; Apple’s built-in QuickTime application and Microsoft’s built-in Windows 10 Camera tool will display the image correctly.

What if I need to use the camera flipped or mirrored?

If you are working locally, you can use software such as HUE Intuition or HUE Camera Viewer to flip and mirror the live video freely.

If you’re using a third party video conferencing tool to transmit your video, the controls will be part of that software. There are tutorials available for Blackboard and Zoom. At this time it appears that the rotation feature is limited to the Windows version of Zoom; please contact Zoom directly if this affects you. There are additional camera settings (‘Video Settings’) in the camera selection pop-up menu.

Some applications do not include their own flip/mirror tools. In those cases, third party applications such as ManyCam or SplitCam (Windows-only) can be installed to access additional controls.

On macOS, iGlasses can also be used to flip and mirror the live video in most applications, including third party video conferencing tools.

OBS Studio works on Windows, macOS and Linux and it includes many options to configure the camera feed.

Please note that we cannot offer support for third party tools ourselves, though we can confirm that the ones listed above will work with HUE.

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