Please send us a message with a full description of the problem. Our team will assist as quickly as possible – often the same day.

If there are network problems which prevent you from activating within the software, you may need to activate through our website instead. Step 1. Click the […]

Making your animation unfold slower is easy! Simply go to the frames per second slider (fps) under the image on the left side of your screen. […]

Recorded and imported audio in HUE Animation will automatically appear in the first audio track, right underneath your frames. Remember that tracks can overlap, so if […]

In most cases, this will depend on the individual movie. The video quality can be affected by many factors such as lighting, keeping the camera in […]

Simply click the frame(s) you want to delete in the timeline at the bottom of the HUE Animation window to select it. You can press the […]

Please contact us with a screenshot showing the error and the exact details you are entering into the HUE Animation activation prompt, so that we can […]

HUE Animation includes a feature called Chroma Key which allows you to replace a frame’s background with a different picture. This technique is sometimes known as […]

Please contact us if you are using an older version and would like to upgrade to version 1.4 or later of the animation software. It will […]