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I can’t log in to YouTube through my HUE software
September 27, 2021This issue might be caused by having an older YouTube account. One side effect of Google merging its system...
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How do I download my copy of HUE Animation?
December 13, 2018HUE Animation can be registered and downloaded through your online account. Customers with a license can also use these...
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Can I use the HUE camera with other animation software?
January 22, 2016Yes! Any software that is designed to work with a USB camera should work using HUE as its video...
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My system does not seem to recognize the camera
January 22, 2016If your camera is not recognized automatically, try connecting it to a different USB port. We recommend directly connecting...
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Do I need a separate microphone to create videos?
January 22, 2016All HUE cameras come with an integrated plug and play microphone.
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I need help logging in to my account
January 22, 2016If you have activated a HUE software product or purchased through our online store, you will already have an...
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I can’t activate because my code has already been used
January 22, 2016If you have registered your software before, you don’t need to register it a second time. Your software downloads...
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I want to use HUE with Linux
January 22, 2016HUE hardware will work on Linux systems so long as UVC camera support has been installed. This comes as...
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I’m having a problem, who do I contact to get help?
January 22, 2016Please send us a message with a full description of the problem. Our team will assist as quickly as...
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I only have an activation code and want to register or get an offline key
December 29, 2015If there are network problems which prevent you from activating within the software, you may need to activate through...
FAQs: HUE Animation (General)
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