These instructions are for HUE Intuition 2.0.0.0 or later. We always recommend updating to the latest version of HUE Intuition when possible. If you are unable to update your software, please check the instructions for activating in older versions.
As of HUE Intuition 2.0, you no longer need to enter your activation code or license key during installation. You should register your software online instead.
Once you have downloaded and installed the software on your Windows PC or Mac, connect your HUE camera and open HUE Intuition. The icon in your Start Menu or Charms Bar (Windows) or your Applications folder (Mac) will be red with a lens in the middle as shown.
If you don’t see your live camera image on the screen, check that the light in the camera base is on and the camera is connected to your computer. It is also important to check your antivirus/security software and your computer’s Privacy settings if you’re using Windows 10 or a newer version of macOS. You can use the Camera dropdown menu to choose a different HUE device.