These instructions are for HUE Intuition 2.0 or later. We always recommend updating to the latest version of HUE Intuition when possible. If you are unable to update your software, please check the instructions for older versions.
You will have received either an activation code or a license key with your purchase of the HUE Intuition software.
An activation code is used only once, to register your software on our website and to generate your license key used for all future activations. Activation codes are printed on the back of the HUE HD Pro user guide as shown here.
HUE Intuition activation codes always start with ‘INT’, like this: INT1234567890
Activation codes do not use the letter ‘o’, so any ‘o’s in your code should be entered as zeroes (‘0’).
Customers who placed software-only or bulk license orders might receive a license key instead of going through the extra registration stage above. If so, your software will have been registered automatically on our website and your license keys will be displayed here.
HUE Intuition license keys are longer, and look like this: 123456-123456-1234-1234567890
You will have been sent a confirmation email with your activation details and account password during the original registration. This can sometimes be found in a Spam or Junk Mail folder.
Registering your software through the HUE website
Note: For schools, we recommend using a central email address rather than a specific teacher’s account to make sure that the license details remain easily accessible in future.
It is best to always download the latest version from the website rather than installing the version that you may have on a CD, as Windows/Mac system updates are released on a regular basis.
Double click on the downloaded file to launch the software installer and install HUE Intuition on your computer.
Click the link to your online account, which can be found in the corner of our website.
If you don’t already have a HUE account, enter your email address and choose a password to create one.
Once you have logged in, click on Register New Software. Enter your activation code in the box provided.
This will permanently add your software downloads and license key to your online account. Please keep your license key safe, as you will need it to access software support.
If you have registered your activation code before but you don’t know your license key or how to download the latest version of the software, please note that all of your software updates and license details are always stored on your online HUE account. If you have forgotten your login details, you can request a password reset or lost license reminder.
If you’re having any other trouble accessing your software, please contact us with all of the relevant details (order number, activation details, error message etc.) and we’ll be able to help.