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Do HUE products come with a manufacturer’s warranty?
November 9, 2022All HUE products include a manufacturer’s warranty against faults. If you purchased through a reseller, please contact your place...
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Why is my video horizontally flipped in Google Meet?
September 27, 2021Google Meet applies a mirror filter to the camera feed by default. The image you see is mirrored but...
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Do HUE cameras work with USB Type-C ports?
September 27, 2021The USB cable that is supplied with our HUE cameras is a standard USB A to Mini B cable and it...
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How do I replace a lost HUE camera USB cable?
September 27, 2021If your USB cable is lost or damaged, it can easily be replaced by a third party alternative. The...
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Does the HUE HD camera conform to RoHS and CE requirements?
June 12, 2020Yes. The HUE HD camera has been screened in accordance with RoHS Directive (2011/65/EU) and its amendment directive 2015/863/EU....
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I am using HUE for online teaching and my image is inverted
March 23, 2020In normal use, all HUE cameras are designed to capture images in the correct orientation if they are positioned...
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Do HUE camera products contain or require batteries?
June 26, 2019All HUE cameras are solely powered through their USB connection. They do not contain any rechargeable batteries (e.g. Li-ion)...
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Are HUE cameras compatible with USB 3.0?
September 5, 2016All HUE USB products are fully compatible with USB 3.0 as well as the earlier USB 1.1 and USB...
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Can the HUE Camera read QR codes?
January 22, 2016Coupled with third party software or a web application designed to read QR codes, the HUE Camera can be...
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How do I focus the HUE HD Camera?
January 22, 2016Our cameras use manual focus, which means you have to turn the ring around the camera’s lens until the...