You can check the most common questions regarding our HUE products.
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HUE Animation
FAQs: HUE Animation (General)
If you need to download the files from your HUE Animation CD on a computer with no CD drive, or if you have lost your CD, these extras are available to all HUE Animation owners through the Downloads page in their online account.
At the bottom of the Downloads page there will be a link to Other downloads which can be expanded to show the activity pack as shown.
If you need help accessing your account, please check this guide. If you don’t see any downloads available on the page you may still need to register your HUE Animation kit by activating your software.
Please contact us with your activation code and email address if you have any problems downloading your files.
Click here for the full list of HUE Animation (General) FAQs
Stop Motion Studio
Click here for the full list of Stop Motion Studio FAQs
HUE Cameras
Click here for the full list of HUE HD Camera FAQs
Click here for the full list of HUE HD Pro Camera FAQs
HUE Software
Click here for the full list of HUE Intuition FAQs
Other
FAQs: The HUE Book of Animation
Please send us a message with a full description of the problem. Our team will assist as quickly as possible – often the same day.
The HUE Book of Animation is a revised animation activity guide based on the old Klutz Book of Animation. Both contain the exact same examples, activities and ideas to help you get the most out of your HUE Animation products. Various bundles are available; please see the book’s product page for more information.
Where do I register my free license from the Klutz Book of Animation?
The Klutz Book of Animation is no longer published by Scholastic and the offer for a free SAM Animation license is no longer running.
A revised edition of the book, complete with a bundled license, is now available as The HUE Book of Animation.
Please contact your retailer if you have been advised that your copy of the Klutz Book of Animation should have included a free license.
Where are the Klutz example videos?
You can view the example videos referenced in the Klutz Book of Animation here in our gallery.
If you need to download the files from your HUE Animation CD on a computer with no CD drive, or if you have lost your CD, these extras are available to all HUE Animation owners through the Downloads page in their online account.
At the bottom of the Downloads page there will be a link to Other downloads which can be expanded to show the activity pack as shown.
If you need help accessing your account, please check this guide. If you don’t see any downloads available on the page you may still need to register your HUE Animation kit by activating your software.
Please contact us with your activation code and email address if you have any problems downloading your files.