You can check the most common questions regarding our HUE products.

We also have a Tutorials section with more information about popular topics. If your question is not answered below, please contact us for support.

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HUE Animation

FAQs: HUE Animation (General)

If you need to download the files from your HUE Animation CD on a computer with no CD drive, or if you have lost your CD, these extras are available to all HUE Animation owners through the Downloads page in their online account.

At the bottom of the Downloads page there will be a link to Other downloads which can be expanded to show the activity pack as shown.

If you need help accessing your account, please check this guide. If you don’t see any downloads available on the page you may still need to register your HUE Animation kit by activating your software.

Please contact us with your activation code and email address if you have any problems downloading your files.

Click here for the full list of HUE Animation (General) FAQs

Stop Motion Studio

Click here for the full list of Stop Motion Studio FAQs

HUE Cameras

Click here for the full list of HUE HD Camera FAQs

Click here for the full list of HUE HD Pro Camera FAQs

HUE Software

Click here for the full list of HUE Intuition FAQs

Other

FAQs: The HUE Book of Animation

Please send us a message with a full description of the problem. Our team will assist as quickly as possible – often the same day.

The HUE Book of Animation is a revised animation activity guide based on the old Klutz Book of Animation. Both contain the exact same examples, activities and ideas to help you get the most out of your HUE Animation products. Various bundles are available; please see the book’s product page for more information.

If you need to download the files from your HUE Animation CD on a computer with no CD drive, or if you have lost your CD, these extras are available to all HUE Animation owners through the Downloads page in their online account.

At the bottom of the Downloads page there will be a link to Other downloads which can be expanded to show the activity pack as shown.

If you need help accessing your account, please check this guide. If you don’t see any downloads available on the page you may still need to register your HUE Animation kit by activating your software.

Please contact us with your activation code and email address if you have any problems downloading your files.