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I want to cancel my HUE online order
January 27, 2021Immediate cancellations: If your order has not yet shipped, please contact us urgently with the order details. We may...
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My camera recordings have a whistling noise in the background (Windows-only)
January 7, 2021If you notice a whistling noise in the background of your recordings in HUE Intuition and other apps, you...
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My website pricing is displaying the incorrect currency
January 7, 2021The HUE shop accepts payments in GBP (Pound Sterling), EUR (Euros) or USD (US Dollars). By default, buyers from...
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Where do you ship from and will I have to pay import taxes?
January 7, 2021We ship worldwide and can provide full invoices upon request. If you’re ordering a physical product such as a...
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Cómo registrar HUE Intuition
September 17, 2020Estas instrucciones son para HUE Intuition 2.0 o posterior. Siempre recomendamos actualizar a la última versión de HUE Intuition cuando sea...
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I changed my temporary video file location and now I cannot record a video (Windows-only)
August 24, 2020HUE Intuition needs to be able to access its temporary video file on your computer in order to record....
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How do I view HUE Intuition full screen?
August 24, 2020The buttons at the top of the HUE Intuition window let you control how your live video appears on-screen....
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I am using HUE Intuition 2.0 and my settings are not saved (Windows-only)
August 11, 2020HUE Intuition has new options for saving your settings in version 2.0 or later. If you have previously been...
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I recorded a flipped video but the movie file was not flipped
August 11, 2020The Flip/Mirror settings in HUE Intuition only apply while the buttons are selected. If you Flip or Mirror your...
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I am using two HUE cameras but only one microphone is available (macOS-only)
August 11, 2020HUE Intuition supports multiple HUE cameras connected at the same time. The user can switch between them using the...
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