August 28, 2014
HUE Animation (formerly SAM Animation) is a simple-to-use application that captures a series of still images from a webcam and plays them back as an animated […]
August 27, 2014
Your HUE Animation Studio pack will contain a CD, however we recommend installing the very latest version of the software from the website where possible to […]
August 20, 2014
Coupled with third party software or a web application designed to read QR codes, the HUE Camera can be connected to a computer to live stream […]
July 25, 2014
Your license key for SAM Animation will also work with HUE Animation. To update to the latest version of our software, log into your account. Under […]
July 17, 2014
The HUE Book of Animation is a revised animation activity guide based on the old Klutz Book of Animation. Both contain the exact same examples, activities […]
February 26, 2014
PC users should uninstall the program through the Control Panel. After that, the licensing details can be removed by locating the path for the AppData folder […]
February 13, 2014
The software includes a few shortcut keys to make it easier to capture and play back your frames. Capture a frame To quickly capture images without […]
January 10, 2014
You will have been prompted to select a workspace folder the first time you installed and activated HUE Animation. If you want to change it later, […]
December 28, 2013
There was a bug in myCreate 2.0.5 (full version) and 2.0.1 (lite version) that caused the export to album function to crash. We released an update […]
November 13, 2013
When sharing a video via social media channels and email, iOS currently reduces the video quality to make it smaller and easier to transmit. If you […]
May 24, 2013
This message can indicate that a Windows system file is missing or not working properly. If you are using an older version of Windows, you can […]
March 26, 2013
The most likely cause of crashes on Mac OS X is a plugin conflict. Please ensure that there are no outdated webcam drivers installed on your […]
March 18, 2013
We ship worldwide and there are no restrictions on support; your HUE software will work no matter which country you visit. The appropriate UK sales taxes […]
March 15, 2013
Earlier versions of myCreate required you to manually adjust the privacy permissions in order to export your video. However, we have since released an updated version […]
January 21, 2013
Please ensure that the settings file in the following location can be accessed by all users: /Users/Shared/HUE Animation/hueanimation-app.config If you have the older SAM Animation software, […]
November 1, 2012
At the moment, our myCreate app works with iOS 6.1 and later on the iPad 2 or 3, iPhone, and iPod Touch. You can view the […]
October 14, 2012
If you have purchased the full version of HUE Animation, but cannot find your license key, you can do one of the following: Check your SPAM […]
October 14, 2012
If the download link in your email has expired, you can access your download page directly here. All of your software downloads and license details will […]
April 14, 2012
The HUE Animation and Stop Motion Studio software included in HUE Animation Studio only works on a Windows PC or Mac. Please check the System Requirements […]
April 2, 2012
HUE Animation can be packaged and distributed across a school network as soon as it’s downloaded. We recommend saving students’ project files to a local or […]
February 6, 2012
This error means that you need to update your computer’s video card drivers. 1. Open your Control Panel and browse to Display Settings> Appearance> Advanced. One […]
February 6, 2012
If you do not see a live image in the right hand side of your screen upon launching HUE Animation, make sure you go through the […]
December 4, 2011
The latest system requirements for HUE Animation are available on the main product page. Unfortunately, we cannot support Mac OSX 10.4 (or earlier), Windows Vista, or […]
December 4, 2011
If you are running the HUE Animation software, you can use the webcam built into your computer or a separate external webcam that plugs into a […]