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I need more information about the materials used in the HUE HD Pro hard carry case
April 20, 2023Please contact us if you have any questions about the material composition of these items. HUE HD Pro hard...
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Do HUE products come with a manufacturer’s warranty?
November 9, 2022All HUE products include a manufacturer’s warranty against faults. If you purchased through a reseller, please contact your place...
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Why is my video horizontally flipped in Google Meet?
September 27, 2021Google Meet applies a mirror filter to the camera feed by default. The image you see is mirrored but...
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Do HUE cameras work with USB Type-C ports?
September 27, 2021The USB cable that is supplied with our HUE cameras is a standard USB A to Mini B cable and it...
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How do I replace a lost HUE camera USB cable?
September 27, 2021If your USB cable is lost or damaged, it can easily be replaced by a third party alternative. The...
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My camera recordings have a whistling noise in the background (Windows-only)
January 7, 2021If you notice a whistling noise in the background of your recordings in HUE Intuition and other apps, you...
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What does my HUE Intuition license cover?
August 6, 2020HUE Intuition 2.0 includes many new bug fixes, as well as saving your settings when the software is closed....
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Where is my HUE Intuition software CD?
August 5, 2020The HUE HD Pro camera pack no longer includes a CD as of mid-2020. Many computers no longer include...
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I am using HUE for online teaching and my image is inverted
March 23, 2020In normal use, all HUE cameras are designed to capture images in the correct orientation if they are positioned...
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Do HUE camera products contain or require batteries?
June 26, 2019All HUE cameras are solely powered through their USB connection. They do not contain any rechargeable batteries (e.g. Li-ion)...
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