January 7, 2021
If you notice a whistling noise in the background of your recordings in HUE Intuition and other apps, you may need to adjust your Windows sound […]
Frequently asked questions about the HUE HD Pro camera.
August 6, 2020
HUE Intuition 2.0 includes many new bug fixes, as well as saving your settings when the software is closed. There have also been major changes to […]
August 5, 2020
The HUE HD Pro camera pack no longer includes a CD as of mid-2020. Many computers no longer include CD drives so we have opted to […]
March 23, 2020
In normal use, all HUE cameras are designed to capture images in the correct orientation if they are positioned at the bottom of the document (as […]
June 26, 2019
All HUE cameras are solely powered through their USB connection. They do not contain any rechargeable batteries (e.g. Li-ion) and do not require special handling during […]
August 31, 2018
An update to Windows 10 released in April 2018 added new Privacy options to the computer’s system Settings. If these are configured incorrectly it is possible […]
September 26, 2016
If you purchased a HUE HD Pro camera with a copy of HUE Intuition, check the back cover of the booklet in your HUE HD Pro […]
January 22, 2016
Yes. HUE can be connected to a PlayStation 3 or PlayStation 4 and used as a standard webcam/microphone.
January 22, 2016
Please ensure that you have Windows XP Service Pack 2 (or later) installed. This is a free major update from Microsoft which should be available in […]