June 26, 2019
All HUE cameras are solely powered through their USB connection. They do not contain any rechargeable batteries (e.g. Li-ion) and do not require special handling during […]
Frequently asked questions about the HUE HD Pro camera.
August 31, 2018
An update to Windows 10 released in April 2018 added new Privacy options to the computer’s system Settings. If these are configured incorrectly it is possible […]
September 26, 2016
If you purchased a HUE HD Pro camera with a copy of HUE Intuition, check the back cover of the booklet in your HUE HD Pro […]
January 22, 2016
Yes. HUE can be connected to a PlayStation 3 or PlayStation 4 and used as a standard webcam/microphone.
January 22, 2016
Please ensure that you have Windows XP Service Pack 2 (or later) installed. This is a free major update from Microsoft which should be available in […]
January 22, 2016
HUE hardware will work on Linux systems so long as UVC camera support has been installed. This comes as standard in the current version of Ubuntu […]
January 22, 2016
Most microphone issues are caused by problems with the connection between the camera and computer. If there is a loose USB connection anywhere in the chain, […]
January 22, 2016
Please send us a message with a full description of the problem. Our team will assist as quickly as possible – often the same day.
October 13, 2015
At this time, we don’t offer any support for using HUE on Android devices such as smartphones, tablets or Android-powered projectors. The reason is that the […]